Wednesday, May 18, 2011

Hand and arm gestures

Rubbing the palms together

Rubbing the palms together
  • Rubbing the palms together - Rubbing the palms together is a way in which people non-verbally communicate positive expectation.

Hands Clenched Together

Hands Clenched Together Research by Nierenberg and Calero on the hands-clenched position brought them to the conclusion that this was a frustration gesture, signalling that the person was holding back a negative attitude. The gesture has three main positions,
  • The person would be more difficult to handle when the hands are held high, than he would be with the person whom hands resting on the desk position. Like all negative gestures, some action needs to be taken to unlock the person’s fingers to expose the palms and the front of the body, or the hostile attitude will remain.

Steepling Hands

the raised steeple and the lowered steeple
People who are confident, superior types or who use minimal or restricted body gestures often use this gesture, and, by doing so, they signal their confident attitude. It is frequently used in superior/subordinate interaction and that it can be an isolated gesture which indicates a confident or 'know-it-all' attitude. Managers often use this gesture position when giving instructions or advice to subordinates and it is particularly common among accountants, lawyers, managers and the like. The gesture has two versions,
  • The Raised Steeple - The position is normally taken when the steepler is giving his opinions or ideas and is doing the talking.
  • The Lowered Steeple - The position is normally used when the steepler is listening rather than speaking.

Gripping Hands, Arms and Wrists

The hand gripping gesture
  • Superiority/Confidence Gesture - Several prominent male members of the British Royal Family are noted for their habit of walking with their head up, chin out and one palm gripping the other hand behind the back. Not only does British Royalty use this gesture; it is common among Royalty of many countries. On the local scene, the gesture is used by the policeman patrolling his beat, the headmaster of the local school when he is walking through the school yard, senior military personnel and others in a position of authority.
  • Hand-Gripping-Wrist Gesture - which is a signal of frustration and an attempt at self-control. In this ase one hand grips the other wrist or arm very tightly as if it is an attempt by one arm to prevent the other from striking out.
  • Upper Arm Grip Gesture - The further the hand is moved up the back, the more angry the person has become. He is showing a greater attempt at self-control than the man in Hand-Gripping-Wrist Gesture man, because the hand is gripping the upper arm, not just the wrist. It is this type of gesture that has given rise to such expressions as, 'Get a good grip on yourself'.

Thumb Displays

Male and female back pocket gesture
The thumbs denote strength of character and ego and the non-verbal use of thumbs agrees with this. They are used to display dominance, superiority or even aggression; thumb gestures are secondary gestures, a supportive part of a gesture cluster. Thumb displays are positive signals, often used in the typical pose of the 'cool' manager who uses them in the presence of subordinates.
  • Dominant Male - Arms folded with thumbs pointing upwards is another popular thumb gesture position. This is a double signal, being that of a defensive or negative attitude, (folded arms) plus a superior attitude (displayed by the thumbs). The person using this double gesture usually gesticulates with his or her thumbs, and rocking on the balls of the feet when standing is common.
  • Dominant Female - Dominant or aggressive women also use this gesture. The women’s movement has allowed them to adopt many male gestures and positions. In addition to all this, thumb thrusters will often rock on the balls of their feet to give the impression of extra height.

Palm gestures

Palm Gestures

Palm Positions
  • Submissive Palm Position - The palm facing up is used as a submissive, non-threatening gesture, reminiscent of the pleading gesture of a street beggar. The person being asked to move the box will not feel that the request is given with pressure and, in a normal superior/subordinate situation, will not feel threatened by the request.
  • Dominant Palm Position - When the palm is turned to face downwards, you will have immediate authority. The person to whom you have directed the request feels that he has been given an order to remove the box and may feel antagonistic towards you, depending on your relationship with him. For example, if the person to whom you gave the request was a co-worker of equal status, he could reject your palm-down request and would be more likely to carry out your wish if you had used the palm-up position. If the person to whom you give the request is your subordinate, the palm-down gesture is acceptable, as you have the authority to use it.
  • Aggressive Palm Position - The palm is closed into a fist and the pointed finger becomes a symbolic club with which the speaker figuratively beats his listener into submission. The pointed finger is one of the most irritating gestures that a person can use while speaking, particularly when it beats time to the speaker’s words. If you are an habitual finger-pointer, try practising the palm-up and palm-down positions and you will find that you create a more relaxed attitude and have a more positive effect on other people.

Shaking Hands

Shaking the hands
  • Glove Handshake - The glove handshake is sometimes called the politician’s handshake. The initiator tries to give the receiver the impression that he is trustworthy and honest, but when this technique is used on a person he has just met, it has the reverse effect. The receiver feels suspicious and cautious about the initiator’s intentions. The glove should only be used with people to whom the initiator is well-known.

Double Handed Handshakes

The Wrist hold and Elbow grasp handshake
  • The intention of the double-handed handshake is to show sincerity, trust or depth of feeling towards the receiver. Two significant elements should be noticed. Firstly, the left hand is used to communicate the extra feeling that the initiator wishes to transmit and its extent is related to the distance that the initiator’s left hand is moved up the receiver’s right arm.
  • Elbow Grasp - The elbow grasp, transmits more feeling than the wrist hold, and the shoulder hold.
  • In general, the wrist hold and the elbow grasp are acceptable only between close friends or relatives and in these cases, the initiator’s left hand penetrates only the receiver’s intimate zone.
The Wrist hold and Elbow grasp handshake
  • The shoulder hold and the upper arm grip enter the receiver’s close intimate zone and may involve actual body contact. They should be used only between people who experience a close emotional bond at the time of the handshake.

Territories and zones

Zone Distances

Zone Distances
The radius of the air bubble around suburban middle class white people living in Australia, New Zealand, England, North America and Canada is generally the same. It can be broken down into four distinct zone distances.
  • Intimate Zone (between 15 and 45 centimetres or 6 to 18 inches) - Of all the zone distances, this is by far the most important as it is this zone that a person guards as if it were his own property. Only those who are emotionally close to that person are permitted to enter it. This includes lovers, parents, spouse, children, close friends and relatives. There is a sub-zone that extends up to 15 centimetres (6 inches) from the body that can be entered only during physical contact. This is the close intimate zone.
  • Personal Zone (between 46 centimetres and 1.22 metres or 18 to 48 inches) - This is the distance that we stand from others at cocktail parties, office parties, social functions and friendly gatherings.
  • Social Zone (between 1.22 and 3.6 metres or 4 to 12 feet) - We stand at this distance from strangers, the plumber or carpenter doing repairs around our home, the postman, the local shopkeeper, the new employee at work and people whom we do not know very well.
  • Public Zone (over 3.6 metres or 12 feet) - Whenever we address a large group of people, this is the comfortable distance at which we choose to stand.

Conversation Distance

Acceptable conversation distance

Greeting Each Other

Greeting Each Other

Basic understanding

houlder Shrug Gesture

The shoulder shrug gesture
  • The shoulder shrug is also a good example of a universal gesture that is used to show that a person does not know or understand what you are talking about. It is a multiple gesture that has three main parts: exposed palms, hunched shoulders and raised brow.

The Ring or ‘OK’ Gesture

Everything is ok
  • The ’OK’ meaning is common to all English-speaking countries and it means "All correct".

The Thumb-Up Gesture

No worries
  • In Britain, Australia and New Zealand the thumb-up gesture has three meanings, it is commonly used by hitch-hikers who are thumbing a lift, it is an OK signal, and when the thumb is jerked sharply upwards it becomes an insult signal, meaning ‘up yours’ or ‘sit on this’. In some countries, such as Greece, its main meaning is ‘get stuffed’.

Congruence (state of agreement)

Common critical evaluation cluster
  • We often see a high ranking politician standing behind a lectern with his arms tightly folded across his chest (defensive) and chin down (critical or hostile), while telling his audience how receptive and open he is to the ideas of young people.

How To Tell Lies Successfully

Child telling a lie





Mirror image gestures

Copying the other person gestures

Copying the other person gestures
  • This 'carbon copying' is a means by which one person tells the other that he is in agreement with his ideas and attitudes. By this method, one is non-verbally saying to the other, 'As you can see, I think the same as you, so I will copy your posture and gestures.'
  • If an employer wishes to develop an immediate rapport and create a relaxed atmosphere with an employee, he need only copy the employee's posture to achieve this end. Similarly, an up-and-coming employee may be seen copying his boss's gestures in an attempt to show agreement. Using this knowledge, it is possible to influence a face-to-face encounter by copying the positive gestures and postures of the other person. This has the effect of putting the other person in a receptive and relaxed frame of mind, as he can 'see' that you understand his point of view.

Eye signal gestures

Controlling a person's gaze

Controlling a person's gaze gesture
  • When you are giving him a visual presentation using books, charts, graphs and so on. Research shows that of the information relayed to a person’s brain, 87 per cent comes via the eyes, 9 percent via the ears, and 4 per cent via the other senses.
  • To maintain maximum control of his gaze, use a pen or pointer to point to the visual aid and at the same time verbalise what he sees. Next, lift the pen from the visual aid and hold it between his eyes and your own eyes. This has the magnetic effect of lifting his head so that he is looking at your eyes and now he sees and hears what you are saying, thus achieving maximum absorption of your message.

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