Thursday, January 27, 2011

Sample Office Assistant Resume

Ricky Mondura
2225 Lark Lane
San Diego, CA 92122
(619) 656-1123
Objective: Position as an Office Assistant, allowing for professional growth and advancement opportunities.
SUMMARY OF QUALIFICATIONS
# 7 years of clerical and office experience.
# Bilingual: Spanish/English, with full fluency both written and verbal.
# Highly reliable, can be counted on to complete assignments in a timely manner.
# Solid working knowledge of business machines and fast-paced office environment.
# Computer proficient: MS Windows 97/2000, Access, Excel, PowerPoint, Internet, and Outlook
# Type 55 wpm.
RELEVANT EXPERIENCE
Office Experience
# Entered variety of data from rough drafts using various types of computer and customized software.
# Performed multi-task assignments and maintained a good working balance under pressure.
# Prepared file folders and reviewed documents for completeness and accuracy.
# Maintained accurate records and established an efficient filing system to streamline the process.
# Able to operate a wide range of office machines, calculators, and specialized equipment.
# Received, opened and distributed mail and materials to various offices and departments on a daily basis.
# Maintained a high level of confidentiality due to sensitivity of client or student population.
Reporting and Documentation
# Interpreted, compiled, and distributed reports for specific programs or projects.
# Created and entered data using Excel and Access under direction of immediate supervisor.
# Developed customized reports for statistical reporting needs under direction of supervisor.
# Calculated financial aid award amounts for students under grant or project program, for placement eligibility.
Customer Service
# Answered multi-line (8) phone, answered questions, provided information, took accurate messages or transferred calls to appropriate party.
# Provided courteous and friendly bilingual customer service in handling complaints, or concerns from general public, and employers.
# Referred to appropriate supervisor or office when necessary
# Provided assistance to other departments, private industry, or general public, using discretion and diplomacy.
Employment History
# 2002 – 2004 Clerical Aide Southwestern College Chula Vista, CA
# 2000 – 2002 Clerical Assistant Abby Rental Chula Vista, CA
# 1998 – 2000 Office Clerk South County Animal Shelter Bonita, CA
# 1996 – 1998 Operator Discount City San Diego, CA
Education
# 2002 – Present Southwestern College Chula Vista, CA
Major: Business Administration
1998 – 1999 Regional Occupational Programs (ROP) Chula Vista, CA
Certificate: Word Processing

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